Batman Arkham Knight PC Sales Suspended by Warner Bros.
Amidst a cacophony of criticism and controversy Warner Bros Game Studios has decided to halt the PC sales of their recently released Batman: Arkham Knight. This follows the disastrous launch of the game this past Tuesday when PC users began to complain and point out technical problems with the port. The Issues reported by PC users range from stuttering frame rates to more significant visual issues and low visual quality even on higher spec machines. WB Games has issued a formal apology on the Arkham Knight forums, saying
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
As of this writing, the game is no longer for sale on steam. WB Games has advised any dissatisfied customers to seek refunds from their retail locations and digital distributors.
Making games is hard, especially when the product in question is slated for release on multiple platforms. There has been some chatter about the actual circumstances surrounding the PC port of Arkham Knight, but I will personally reserve judgement until/if all of the details are made known. However, this does not excuse the selling of a broken product, and perhaps highlights a bigger issue related to pre-order culture, vidseo game marketing cycles, and how toxic they can be.